THE LAW

Any person or company that offers for sale (other than occasionally) package holidays must comply with Package Travel, Package Holidays and Package Tours Regulations 1992 (the Regulations) which are based on European law. The Regulations set out travel organisers' responsibilities to their customers and remedies available to them should a breach of the Regulations occur.

The Regulations provide consumers with statutory legal rights against tour operators by making clear to tour operators that they have legal responsibilities to their customers. The Regulations also enable dissatisfied holidaymakers to pursue their case with a single supplier, the travel organiser, instead of with individual suppliers such as airlines or hoteliers.

If you decide to purchase your holiday from a company that does not comply with the Regulations, then:

• If that company fails, you are more likely to lose your money
• The company will be breaching the Regulations by not complying with them
• A failure to protect consumer's prepayments is a criminal offence

HOW WE COMPLY

Dettaglio is a member of the Travel Trust Association (with membership number U1335). Through our membership of this association, we comply with the Regulations.

We are dedicated to protecting our clients money and should our business fail, our membership of the Travel Trust Association with its bonding facilities will protect your money. All monies paid to us are held in a trust account and are not released to us until you have completed your holiday.

As an accredited member of the Travel Trust Association, we are able to offer a range of travel insurance products at very competitive rates. Where this of interest to you, please let us know at the time of booking.

MORE INFORMATION

• The Regulations.
• The Travel Trust Association.